Patient Revenue Cycle Coordinator

The Ohio State University; Columbus (OH); On-site; USD 23,000 - 30,000; Full time

Job summary

The Ohio State University’s Student Health Services seeks a Patient Revenue Cycle Coordinator to support an ambulatory care facility with 20+ providers. You will handle insurance registration, patient check-in, explain billing, post payments, and assist with accounts receivable and collections.

Ideal candidates have revenue cycle experience, strong communication, and familiarity with Excel and claims software. This full-time role is located at Wilce Student Health Center in Columbus.

Qualifications

• Bachelor’s degree in Accounting, Business Administration, HIM or related field or equivalent experience.
• 2-4 years of relevant experience in healthcare revenue cycle and patient accounting.
• Excellent written and verbal communications skills and customer service experience.
• Familiarity with insurance terminology, claims processing, and EHR/practice management systems.

Responsibilities

• Facilitates insurance registration and patient check-in.
• Explains billing processes to patients and collects co-payments.
• Posts payments and assists with accounts receivable and collections.
• Verifies active insurance information and assists with eligibility and benefit determination.

Skills

Customer service

Communication

Insurance terminology

Education

Bachelor’s degree in Accounting, Business Administration, HIM or related field

Tools

Microsoft Excel

Microsoft Word

RealMed

Electronic health record systems

Practice management systems

Job description

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Job Title:Patient Revenue Cycle CoordinatorDepartment:Student Life | Student Health Services

As a member of the Student Health Services Revenue Cycle team provides support for an ambulatory care facility with more than 20 providers and a variety of ancillary services; facilitates insurance registration and patient check-in process, explains billing process to patients; collects co-payments and charges for service rendered; posts payments collected and facilitates deposit of funds; verifies active insurance information on file; proactively monitors daily appointments to ensure patients are enabled to use kiosks when appropriate; ensures demographic information on file is accurate, complete and up-to-date; facilitates completion of necessary patient forms and distributes to appropriate departments; coordinates patient billing and reimbursement; responsible for all functions that involve and effect reimbursement for patients, including accounts receivable and collections management, posting and allocating payments and communicating with patients; assists patients with questions regarding account information and insurance coverage; reviews aged patient accounts to ensure appropriate patient accounts and reimbursement action(s) have been taken before submission to Office of the University Bursar for collections.

MINIMUM QUALIFICATIONS

Required: High School diploma or GED: 1 year of relevant experience.

Desired:

Bachelor’s degree in Accounting, Business Administration, HIM or related field, or an equivalent combination of education and/or experience; 2-4 years of relevant experience; excellent written and verbal communications skills and customer service experience; knowledge of insurance terminology, insurance claims, accounting/business practices; Proficiency in Microsoft Excel, Word, RealMed or other electronic claims processing software; significant experience in processing third party insurance claims in clinic or ambulatory care facility; familiarity with electronic health record systems and practice management systems; ICD diagnostic coding, CPT codes and benefit determination/prior authorization; experience with computerized accounting systems.

Additional Information:

Targeted hiring range is $16.65 to $21.77/hr. The offer for this position will fall within this range based on internal equity, the unit’s available budget, and the selected candidate’s qualifications.

Career Roadmap Designation

https://hr.osu.edu/career-roadmap/

Function: Finance

Sub Function: Revenue Cycle Services

Career Level: Technical 2

Qualified candidates may be asked to complete a pre-employment physical including a drug screen and background check.

Ohio State will not sponsor applicants for work visas for this position.

Office of Student Life Mission Statement:

The Office of Student Life fosters students’ development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.

Location:Wilce Student Health Center (0294)Position Type:RegularScheduled Hours:40Shift:First ShiftFinal candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.