Patient Revenue Cycle Lead Coordinator

Ohio State University; Columbus (OH); On-site; USD 27,000 - 35,000; Full time

Job summary

The Ohio State University College of Dentistry seeks a Patient Revenue Cycle Lead Coordinator to join the General Practice Residency & Graduate Prosthodontics teams. You will perform patient scheduling, check-in, ensure data accuracy, and support revenue cycle tasks in a busy clinical setting.

Responsibilities include verifying insurance, collecting payments, coordinating with patient care teams, and training staff on updates to processes and systems.

Qualifications

• High School Diploma or GED plus 4 years scheduling patient appointments in a medical or dental setting (or 4 years of billing).
• Working knowledge of electronic health record (EHR) software; detail oriented and organized.
• Excellent verbal and written communication; able to interact with diverse populations.

Responsibilities

• Serve as receptionist in clinics: patient scheduling, check-in, and phone coverage.
• Verify insurance and coverage, collect payments, and update patient data in EHR systems.
• Coordinate with care team and disseminate information to clinicians and staff.
• Assist Manager with scheduling templates and process improvements as needed.

Skills

Scheduling patient appointments

EHR knowledge

Microsoft Office proficiency

Communication skills

Detail oriented

Education

High School Diploma or GED

Tools

EHR software

Microsoft Office

Job description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [e-mail] . If you have questions while submitting an application, please review these frequently asked questions .Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please l og in to Workday to use the internal application process.Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.Job Title:Patient Revenue Cycle Lead CoordinatorDepartment:Dentistry | Patient Financial ServicesThe Ohio State University College of Dentistry is seeking a Patient Revenue Cycle Lead Coordinator for the General Practice Residency & Graduate Prosthodontics. The General Practice Residency & Graduate Prosthodontics are an important part of the health care delivery system ensuring optimal health care experience for our dental patients and residents.The General Practice Residency & Graduate Prosthodontics Patient Revenue Cycle Lead Coordinator functions as an integral member of a team of care providers in the College of Dentistry. Overall responsibilities include serving as one of the receptionists in the clinics performing patient scheduling, taking incoming patient calls, patient check-in, tracking resident’s schedules, assisting with backup coverage as needed, verifying forms for accuracy and completeness, verifying insurance and coverages, collecting payments, and coordinating with and disseminating information to the patient care team.In addition to the standard operational tasks, the Patient Revenue Cycle Lead Coordinator is responsible for assisting the Manager of Revenue Cycle Services to include, but not limited to, scheduling templates, monitoring team on Revenue Cycle related responsibilities, monitoring the resident’s appointment submissions to ensure correct scheduling for procedure fee collection, collaboration with Clinic Directors for immediate scheduling needs. The lead will work closely with Clinic Manager to offer oversight of the General Practice Residency & Graduate Prosthodontics Teams. This position assists in training new clinic staff and assists current staff with updated information related to the position. This position will include other responsibilities on an as needed basis.This position requires successful completion of a criminal background check and drug and alcohol screening.Monday – Friday 7:30am – 4:30pm; This position may include weekends and evening work.Candidate must be able to push / pull carts containing office supplies, bend / stretch / twist to pick up supplies, maintain office appearance, stand and walk for periods of time serving and assisting customers.Required:High School Diploma or GED plus 4 years scheduling patient appointments in a medical or dental setting or 4 year’s medical/dental billing experience (or a combination of both); working knowledge of electronic health record (EHR) software; very detailed oriented; developed organizational skills; excellent verbal and written communication skills; a high level of proficiency using Microsoft Office in a business environment; ability to complete appropriate correspondence to maintain patient communication; self-motivated individual capable of making informed decisions independently; open to develop and create on-going process improvements; working as a team member and has high level of emotional intelligence; able to develop positive working relationships with a diverse population; creates and analyzes patient data with a high level of accuracy.Desired :6 years’ scheduling patient appointments in a medical or dental setting or 4 years’ medical/dental billing experience (or a combination of both).The Targeted Hiring Range for this position is $ 19.47 - 25.29 . The actual salary paid to an individual will vary based on multiple factors, including but not limited to, education, years of experience, internal equity, etc.Additional Information:Location:Postle Hall (0024)Position Type:RegularScheduled Hours:40Shift:First ShiftFinal candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .The university is an equal opportunity employer, including veterans and disability.