Patient Accounting Coordinator Lead

Ohio State University; Columbus (OH); Hybrid; USD 52,000 - 72,000; Full time

Job summary

The Ohio State University Wexner Medical Center is seeking a Patient Accounting Coordinator Lead to oversee billing and cash posting workflows in a hybrid work environment. You will contribute to the Revenue Cycle by ensuring accurate posting, cash reconciliation, and responsive customer service.

Requirements include a High School Diploma or GED, strong PC skills, and at least 6 months in customer service or healthcare settings.

Qualifications

• High School Diploma or GED required.
• PC knowledge and strong verbal, written communication required.
• Minimum 6 months experience in customer service or healthcare environment requested.

Responsibilities

• Handle patient billing and collection processing.
• Post payments and reconcile cash receipts.
• Follow up on insurance, pre-certification, and claims as needed.
• Provide customer service in a call center setting and assist financial counseling.

Skills

Interpersonal communication

Verbal communication

Written communication

Customer service

Healthcare experience

Education

High School Diploma or GED

Bachelor's Degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

## Patient Accounting Coordinator LeadApplyremote type: Hybridlocations: Health System Shared Servicestime type: Full timeposted on: Posted Todayjob requisition id: R154519Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [e-mail]. If you have questions while submitting an application, please review these frequently asked questions.**Current Employees and Students:**If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:* Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.* Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.## Job Title:Patient Accounting Coordinator Lead## Department:Health System Shared Services | Cash Posting**Scope of Position**The Revenue Cycle for The Ohio State University Wexner Medical Center is responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately. Areas within the Revenue Cycle include pre-registration, registration, pre-certification, financial clearance and counseling, financial assistance, scheduling, billing, claims follow-up, customer service and cash collection. The primary responsibility of staff with the Revenue Cycle is to ensure the collection of net revenue for services rendered. Position Summary Patient Financial Services Rep is responsible for all aspects of patient billing and collection processing in compliance with departmental policies and procedures. Department roles may include, but is not limited to: payment posting, cash reconciliation, refund/credit processing, insurance follow up, customer service in a call center setting, self pay collections, or claim submission.**Required Qualifications** High School Diploma or GED. PC Knowledge and interpersonal, verbal, and written communication. Minimum 6 months experience in customer service or a healthcare environment. Preferred: Bachelor's Degree and at least 2 years experience in a healthcare setting, existing revenue cycle department or customer service role; 6 months or more experience in financial operations, banking or collections and demonstrated success of meeting standards established by previous employer; 2 years or more experience using PCs, websites, and Microsoft Office products, with emphasis in Word & Excel; Demonstrated interpersonal, verbal & written communication skills; Ability to handle difficult customers.## Additional Information:## Location:Ackerman Rd, 660 (0242)## Position Type:Regular## Scheduled Hours:40## **Shift:**First Shift***Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.***Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.The university is an equal opportunity employer, including veterans and disability.