Patient Registration Specialist – Overnight & Evening Shifts

R1-Rc; Baltimore (MD); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM Inc. is seeking a Customer Service Representative at Ascension St. Agnes Hospital in Baltimore to assist patients with registration.

You will collect information accurately, answer questions, and support clinicians during busy check-ins. Training provided; vaccination, drug test, and background check required. This role involves fast-paced patient contact and multi-program software usage.

Qualifications

• High School Diploma or GED.
• Excellent customer service experience.

Responsibilities

• Take information at registration across multiple screens and input accurately.
• Answer phones and collect patient data efficiently at check-in.
• Listen with empathy to calm patients and address questions during registration.
• Navigate multiple programs and screens in a fast-paced hospital setting.

Skills

Customer service

Communication

Typing speed

Multitasking

Tech-savvy

CRM software

Education

High School Diploma or GED

Tools

CRM software

Job description

R1 RCM Inc. is seeking a Customer Service Representative at Ascension St. Agnes Hospital in Baltimore to assist patients with registration.

You will collect information accurately, answer questions, and support clinicians during busy check-ins. Training provided; vaccination, drug test, and background check required. This role involves fast-paced patient contact and multi-program software usage.