Night-Shift Patient Access Specialist

R1 RCM Holdco Inc.; Baltimore (MD); Presencial; USD 22 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive benefits package

Resumo da oferta

R1 RCM Inc. is seeking a Patient Registration Representative for an on-site role at Ascension St. Agnes Hospital in Baltimore. You will be the first contact for patients, guiding check-in, collecting data, and coordinating across systems to ensure accurate access to care.

Join a mission-driven team focused on patient experience, revenue cycle success, and collaboration with care teams. Training is provided, and the schedule includes evening and night shifts in a fast-paced hospital setting.

Qualificações

• Exceptional customer service experience, communication and interpersonal skills.
• Strong composure and professionalism in a fast-paced environment.
• Ability to multitask and prioritize quickly with high attention to detail.
• Comfortable with shifting priorities based on patient needs.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required).
• High School Diploma or GED.

Responsabilidades

• Provide exceptional customer service and assist patients and families with the check-in process, working across multiple computer systems to register patients efficiently.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion.
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed.
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.
• No healthcare background? We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career.

Conhecimentos

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Adaptability

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

R1 RCM Inc. is seeking a Patient Registration Representative for an on-site role at Ascension St. Agnes Hospital in Baltimore. You will be the first contact for patients, guiding check-in, collecting data, and coordinating across systems to ensure accurate access to care.

Join a mission-driven team focused on patient experience, revenue cycle success, and collaboration with care teams. Training is provided, and the schedule includes evening and night shifts in a fast-paced hospital setting.