Frontline Patient Access Specialist

R1-Rc; Baltimore (MD); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM Inc. is seeking a Patient Registration Representative for an on-site role at Ascension St. Agnes Hospital in Baltimore. You will register patients, answer phones, and collect accurate demographics and insurance data to ensure timely access to care.

The position emphasizes empathy and clear communication while working across several hospital systems to support patient flow and revenue cycle operations.

Qualifications

• Proven ability to provide compassionate, accurate patient service.
• Experience navigating multiple computer systems to gather patient data.
• Ability to handle high-paced environments with professionalism.

Responsibilities

• Register patients at check-in across multiple systems.
• Answer phones and collect accurate patient information quickly.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Registration Representative for an on-site role at Ascension St. Agnes Hospital in Baltimore. You will register patients, answer phones, and collect accurate demographics and insurance data to ensure timely access to care.

The position emphasizes empathy and clear communication while working across several hospital systems to support patient flow and revenue cycle operations.