Patient Access & Registration Specialist (PRN)

r1rcm; Baltimore (MD); On-site; USD 24,000 - 35,000; Part time

Job summary

R1 is seeking a Customer Service Representative at Ascension St. Agnes Hospital in Baltimore. You will be the first point of contact for patients, delivering fast, compassionate access to care and guiding them through registration across multiple systems.

The role supports nurses and care teams, minimizes delays, gathers accurate patient information, collects co-pays, and provides cost estimates. Training is provided; healthcare background not required.

Qualifications

• High School Diploma or GED required.
• Excellent customer service and communication skills.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Provide exceptional customer service and assist patients and families with check-in across multiple systems.
• Answer phones and gather accurate patient information quickly.
• Minimize delays in registration and provide cost estimates when applicable.

Skills

Customer service

Communication

Multitasking

Fast-paced environment

Education

High School Diploma or GED

Job description

R1 is seeking a Customer Service Representative at Ascension St. Agnes Hospital in Baltimore. You will be the first point of contact for patients, delivering fast, compassionate access to care and guiding them through registration across multiple systems.

The role supports nurses and care teams, minimizes delays, gathers accurate patient information, collects co-pays, and provides cost estimates. Training is provided; healthcare background not required.