Patient Access & Registration Specialist

R1 RCM Holdco Inc.; Virginia (MN); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM Inc. seeks a Customer Service Representative - Patient Registration for Ascension St Vincent's Emergency Room in Arlington. This PRN, part-time role requires open availability across day, evening, and overnight shifts, including holidays and weekends.

You will greet patients, register data, verify insurance, and coordinate with clinical teams to support fast access to care. You'll work across multiple computer systems, navigate insurance details, and provide clear cost estimates while

Qualifications

• High School Diploma or GED required.
• Pass background check, drug test, and vaccination requirements.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required).

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems to register patients efficiently.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence and empathy.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Phone handling

Education

High School Diploma or GED

Tools

Registration software

Job description

R1 RCM Inc. seeks a Customer Service Representative - Patient Registration for Ascension St Vincent's Emergency Room in Arlington. This PRN, part-time role requires open availability across day, evening, and overnight shifts, including holidays and weekends.

You will greet patients, register data, verify insurance, and coordinate with clinical teams to support fast access to care. You'll work across multiple computer systems, navigate insurance details, and provide clear cost estimates while