Compassionate Patient Access Specialist

R1-Rc; Baltimore (MD); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive benefits

Training provided

Career growth

Job summary

R1 RCM Inc. is seeking a Patient Registration Representative to greet patients at Ascension St. Agnes Hospital in Baltimore, ensuring fast, compassionate access to care. You will register patients, collect data, verify insurance, and support revenue cycle processes.

This on-site role emphasizes accuracy and empathy in a dynamic healthcare environment, with training provided and opportunities to grow within the organization.

Qualifications

• High School Diploma or GED required.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced hospital setting.
• Background check, drug test, and vaccination may be required.
• Healthcare background not required; training provided.

Responsibilities

• Register patients efficiently across multiple computer systems.
• Answer phones and collect accurate patient information.
• Collect co-pays and provide cost estimates when applicable.
• Coordinate with care teams to ensure smooth patient flow.
• Assist with insurance verification and enrollment questions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Insurance verification

Front desk experience

Patient access

Registration

Education

High School Diploma or GED

Tools

EMR systems

Hospital registration software

Job description

R1 RCM Inc. is seeking a Patient Registration Representative to greet patients at Ascension St. Agnes Hospital in Baltimore, ensuring fast, compassionate access to care. You will register patients, collect data, verify insurance, and support revenue cycle processes.

This on-site role emphasizes accuracy and empathy in a dynamic healthcare environment, with training provided and opportunities to grow within the organization.