Patient Access Specialist — Start Your Healthcare Career

R1 RCM, Inc.; Baltimore (MD); Vor Ort; USD 22.000 - 32.000; Vollzeit

Benefits dieser Stelle

Competitive benefits package

Growth opportunities

Zusammenfassung

R1 RCM, Inc. is seeking a Customer Service Representative at Ascension St. Agnes Hospital in Baltimore.

You will help patients check in, collect insurance and demographic data, and answer questions with empathy in a fast-paced hospital front desk environment. The role requires strong customer service, excellent communication, and the ability to multitask across multiple systems. Training is provided, and vaccination and background checks are required.

Qualifikationen

• Excellent customer service experience is required.
• Strong communication and interpersonal skills are essential.
• Ability to multi-task and stay organized in a fast-paced environment.

Aufgaben

• Assist patients with hospital registration and check-in processes.
• Input accurate information across multiple systems and screens.
• Answer questions with empathy and provide reassurance to patients and families.
• Maintain professionalism and composure during busy or stressful moments.

Kenntnisse

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Ausbildung

High School Diploma or GED

Jobbeschreibung

R1 RCM, Inc. is seeking a Customer Service Representative at Ascension St. Agnes Hospital in Baltimore.

You will help patients check in, collect insurance and demographic data, and answer questions with empathy in a fast-paced hospital front desk environment. The role requires strong customer service, excellent communication, and the ability to multitask across multiple systems. Training is provided, and vaccination and background checks are required.