Patient Registration Specialist - Friendly Check-In

100 Stormont-Vail HealthCare, Inc.; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Stormont Vail HealthCare, Inc. is seeking a Registration Clerk to greet patients and visitors, collect necessary information, and perform clerical duties in a welcoming manner within a healthcare setting.

You will register patients, complete check-in/admission, discuss estimates and payments, and ensure accurate data entry while maintaining patient confidentiality and complying with HIPAA and organizational standards.

Qualifications

• High School Diploma or GED required.
• 1 year experience in customer service; healthcare setting preferred.
• Knowledge of patient rights, HIPAA and Medicare Secondary Payer guidelines preferred.

Responsibilities

• Provide excellent customer service to patients, visitors, and guests.
• Register patients with demographic, insurance, and visit information; obtain signatures.
• Complete check-in and admission functions based on service area.
• Conduct financial discussions including patient estimates and payment collections.
• Validate patient identity and apply patient safety armbands.
• Assist patients with state-required documentation and data entry.

Skills

HIPAA

Customer service

Problem solving

Communication

Education

High School Diploma / GED

Job description

Stormont Vail HealthCare, Inc. is seeking a Registration Clerk to greet patients and visitors, collect necessary information, and perform clerical duties in a welcoming manner within a healthcare setting.

You will register patients, complete check-in/admission, discuss estimates and payments, and ensure accurate data entry while maintaining patient confidentiality and complying with HIPAA and organizational standards.