Patient Registration Specialist (Front Desk)

Stormont Vail Health; Topeka (KS); On-site; USD 21,000 - 28,000; Full time

Job summary

Stormont Vail Health is seeking a patient registration associate to greet patients and visitors, collect necessary information, and support efficient check-in and admission processes. The role emphasizes privacy, accuracy, and friendly service in a fast-paced environment.

In this full-time position, you will handle demographic and insurance data, discuss patient estimates, collect copays, and assist with documentation while adhering to Stormont Vail Health policies and privacy standards.

Qualifications

• 1 year experience in customer service.
• Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines (preferred).
• Identify complex problems, review information, evaluate options and implement solutions (preferred).

Responsibilities

• Provide excellent customer service to patients, visitors, and guests.
• Register patients with demographic, insurance, and visit information and obtain signatures.
• Complete check-in and admission functions and verify patient identity.

Skills

Customer service

HIPAA knowledge

Medical terminology

Problem solving

Attention to detail

Education

High School Diploma / GED

Job description

Stormont Vail Health is seeking a patient registration associate to greet patients and visitors, collect necessary information, and support efficient check-in and admission processes. The role emphasizes privacy, accuracy, and friendly service in a fast-paced environment.

In this full-time position, you will handle demographic and insurance data, discuss patient estimates, collect copays, and assist with documentation while adhering to Stormont Vail Health policies and privacy standards.