Patient Access Specialist

Stormont-Vail HealthCare; Topeka (KS); On-site; USD 32,000 - 46,000; Full time

Job summary

Stormont Vail HealthCare is seeking a Registration Clerk to warmly greet patients and visitors, collect demographic and insurance data, and ensure accurate check-in for daily operations. The role supports efficient financial discussions, verifies identities, and handles patient payments in a compliant manner.

The position emphasizes excellent customer service, adherence to HIPAA, and accurate data entry, with responsibilities spanning scheduling, documentation, and routine duties in a busy

Qualifications

• High School Diploma or GED required.
• 1 year experience in customer service.
• Knowledge of HIPAA and Medicare Secondary Payer guidelines preferred.
• Knowledge of basic medical terminology preferred.

Responsibilities

• Provide excellent customer service to patients, visitors, and guests.
• Register patients with demographic, insurance, and visit information; obtain signatures.
• Verify patient identity and complete check-in/admission functions.
• Explain and collect patient payments, co-pays, and balances.
• Assist with completing required documentation and data entry.
• Schedule follow-up appointments as needed.
• Explain and provide all required handouts.

Skills

Customer service

HIPAA

Medicare

Medical terminology

Education

High School Diploma / GED

Tools

RiteFax

Job description

Stormont Vail HealthCare is seeking a Registration Clerk to warmly greet patients and visitors, collect demographic and insurance data, and ensure accurate check-in for daily operations. The role supports efficient financial discussions, verifies identities, and handles patient payments in a compliant manner.

The position emphasizes excellent customer service, adherence to HIPAA, and accurate data entry, with responsibilities spanning scheduling, documentation, and routine duties in a busy