Patient Registration Specialist (Front Desk)

Stormont-Vail-Health-; Topeka (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Stormont Vail Health is seeking a full-time Registration Clerk for the first shift in Topeka, KS. The role involves greeting patients and visitors, collecting demographics and insurance data, and completing check-in processes in a welcoming, compliant manner.

The position requires a High School Diploma or GED and at least 1 year of customer service experience; healthcare experience is preferred. Expect on-site work with HIPAA and patient privacy adherence.

Qualifications

• 1 year experience in customer service.
• Experience in a healthcare setting preferred.

Responsibilities

• Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents.
• Complete check-in and admission functions based on service area.
• Complete financial discussions including providing patient estimates and payment collections.
• Validate patient identity and apply patient safety armbands.
• Assist patients in completing state required documentation and database entry based on service area.
• Answer department phone, answer questions or transfer caller to appropriate area as needed.
• Provide and explain all required handouts as appropriate.
• Complete basic real time eligibility insurance validation.
• Escort patients to treatment area.

Skills

Customer service

HIPAA compliance

Medical terminology

Problem solving

Communication skills

Education

High School Diploma / GED

Job description

Stormont Vail Health is seeking a full-time Registration Clerk for the first shift in Topeka, KS. The role involves greeting patients and visitors, collecting demographics and insurance data, and completing check-in processes in a welcoming, compliant manner.

The position requires a High School Diploma or GED and at least 1 year of customer service experience; healthcare experience is preferred. Expect on-site work with HIPAA and patient privacy adherence.