Patient Access & Registration Specialist

100 Stormont-Vail HealthCare, Inc.; New York (NY); Sur place; USD 35 000 - 52 000; Plein temps

Résumé du poste

Stormont Vail Health in Kansas is seeking a full-time Registration Clerk to greet patients, collect demographics and insurance data, and handle check-in and admission tasks with accuracy and courtesy.

The role involves financial discussions, collecting copays, scheduling follow-ups, and maintaining patient confidentiality under HIPAA. A high school diploma and 1 year of customer service experience are required.

Qualifications

• Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines.
• Identify complex problems, review related information, evaluate options and implement appropriate solutions.
• Knowledge of basic medical terminology.

Responsabilités

• Provide excellent customer service to all patients, visitors, and other guests to Stormont Vail.
• Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents.
• Complete check-in and admission functions based on service area verifying patient identity.
• Complete financial discussions including providing patient estimates and payment collections.
• Collecting patient copays and prior balances as appropriate.
• Assist patients in completing required documentation and database entry based on service area.

Connaissances

HIPAA compliance

Patient rights knowledge

Problem solving

Formation

High School Diploma / GED

Description du poste

Stormont Vail Health in Kansas is seeking a full-time Registration Clerk to greet patients, collect demographics and insurance data, and handle check-in and admission tasks with accuracy and courtesy.

The role involves financial discussions, collecting copays, scheduling follow-ups, and maintaining patient confidentiality under HIPAA. A high school diploma and 1 year of customer service experience are required.