Patient Access Specialist

Stormont-Vail HealthCare, Inc.; Manhattan (KS); On-site; USD 21,000 - 29,000; Full time

Job summary

Stormont Vail HealthCare, Inc. is seeking a Registration Clerk for the first shift. You will warmly greet patients and visitors, collect necessary information, and perform check-in and admissions tasks with accuracy and courtesy.

Responsibilities include documenting demographics, insurance details, obtaining signatures, and handling basic financial discussions. Prior experience in medical front desk roles is preferred, with adherence to privacy standards and hospital policies.

Qualifications

• High School Diploma / GED required.
• 1 year experience in customer service preferred.
• Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines preferred.

Responsibilities

• Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents.
• Complete check-in and admission functions verifying patient identity.
• Explain and collect patient payments including copays and balances as appropriate.
• Assist with department duties such as referrals and answering phones as needed.
• Maintain confidentiality and comply with Stormont Vail policies.

Skills

Customer service

HIPAA knowledge

Medical terminology

Detail oriented

Education

High School Diploma / GED

Job description

Stormont Vail HealthCare, Inc. is seeking a Registration Clerk for the first shift. You will warmly greet patients and visitors, collect necessary information, and perform check-in and admissions tasks with accuracy and courtesy.

Responsibilities include documenting demographics, insurance details, obtaining signatures, and handling basic financial discussions. Prior experience in medical front desk roles is preferred, with adherence to privacy standards and hospital policies.