Patient Registration Specialist — Compassionate Frontline Support

RCM Holdco; Anderson (IN); On-site; USD 20,000 - 26,000; Full time

Job summary

R1 RCM Inc. is hiring a Patient Registration Customer Service Representative in Anderson, IN. You will be the first friendly face patients meet when they check into the hospital, helping them navigate the registration process and gather accurate information with confidence and compassion.

We offer training and growth in a fast-paced environment, balancing efficiency with empathy. The role includes weekdays 8:30 AM–5:00 PM and rotating weekends/holidays, with pay ranging from $14.50 to $18.99 per

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service experience

Job description

R1 RCM Inc. is hiring a Patient Registration Customer Service Representative in Anderson, IN. You will be the first friendly face patients meet when they check into the hospital, helping them navigate the registration process and gather accurate information with confidence and compassion.

We offer training and growth in a fast-paced environment, balancing efficiency with empathy. The role includes weekdays 8:30 AM–5:00 PM and rotating weekends/holidays, with pay ranging from $14.50 to $18.99 per