Patient Registration Specialist - Compassionate Front Desk

R1 RCM, Inc.; Henderson (NC); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM, Inc. is seeking a Customer Service Representative in Patient Registration to be the first friendly face patients meet when they check into the hospital. You will help patients navigate the registration process, answer questions with confidence, and gather accurate information quickly in a fast-paced setting.

You will build trust with patients during stressful moments and receive training to grow within a technology-driven healthcare company that supports hospitals and health systems.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM, Inc. is seeking a Customer Service Representative in Patient Registration to be the first friendly face patients meet when they check into the hospital. You will help patients navigate the registration process, answer questions with confidence, and gather accurate information quickly in a fast-paced setting.

You will build trust with patients during stressful moments and receive training to grow within a technology-driven healthcare company that supports hospitals and health systems.