Patient Registration Specialist - Start Healthcare Path

R1 RCM, Inc.; Anderson (IN); On-site; USD 20,000 - 26,000; Full time

Job summary

R1 RCM, Inc. is seeking a Patient Registration Customer Service Representative in Anderson, Indiana. You will be the first friendly face patients meet when they check into the hospital, helping them navigate the registration process and collecting accurate information in a fast-paced setting.

No healthcare background? We’ll train you—this role is a launchpad for a healthcare career, with opportunities to learn insurance basics and hospital workflows while supporting clinicians and emergency

Qualifications

• High School Diploma or GED required.
• Strong customer service experience preferred.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused and provide reassurance.
• Navigate diverse insurance plans with training to explain coverage details.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Adaptability

Education

High School Diploma or GED

Job description

R1 RCM, Inc. is seeking a Patient Registration Customer Service Representative in Anderson, Indiana. You will be the first friendly face patients meet when they check into the hospital, helping them navigate the registration process and collecting accurate information in a fast-paced setting.

No healthcare background? We’ll train you—this role is a launchpad for a healthcare career, with opportunities to learn insurance basics and hospital workflows while supporting clinicians and emergency