Patient Registration Specialist — Compassionate Care

R1 RCM; Indianapolis (IN); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative to be the first friendly face patients meet when they check into Ascension St. Vincent Hospital in Indiana. You will help patients navigate the registration process, gather accurate information, and answer questions with confidence and compassion.

No healthcare background? Training is provided, and this role offers a solid launchpad into a healthcare career with opportunities for growth.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience is required.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate insurance plans and coverage details with training.
• Build rapport and ease patient concerns in real time.

Skills

Customer service experience

Communication skills

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative to be the first friendly face patients meet when they check into Ascension St. Vincent Hospital in Indiana. You will help patients navigate the registration process, gather accurate information, and answer questions with confidence and compassion.

No healthcare background? Training is provided, and this role offers a solid launchpad into a healthcare career with opportunities for growth.