Patient Registration CSR - Compassionate & Fast-Paced (PRN)

R1 RCM, Inc.; Carmel (IN); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM, Inc. in Carmel, IN is seeking a Patient Registration Customer Service Representative to be the first friendly face patients meet when they check into the hospital. You’ll help navigate the registration process, answer questions with confidence, and gather accurate information quickly in a fast-paced environment.

No healthcare background is required—we’ll train you every step of the way. The base pay range is $16.12 - $23.21 per hour.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Build rapport and ease patient concerns in real time.

Skills

Customer service experience

Education

High School Diploma or GED

Job description

R1 RCM, Inc. in Carmel, IN is seeking a Patient Registration Customer Service Representative to be the first friendly face patients meet when they check into the hospital. You’ll help navigate the registration process, answer questions with confidence, and gather accurate information quickly in a fast-paced environment.

No healthcare background is required—we’ll train you every step of the way. The base pay range is $16.12 - $23.21 per hour.