Patient Registration Specialist - Compassionate Frontline

RCM Holdco; Kokomo (IN); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM Inc. in Kokomo, IN, is hiring a Patient Registration Customer Service Representative for the hospital's front desk. You'll welcome patients, collect information, and guide them through the registration process in a fast-paced environment.

This on-site role offers hourly pay ranging from $16.12 to $23.21, with required background checks, drug testing, and vaccination compliance. No healthcare background needed—training is provided to help you grow in a patient-first healthcare career.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Kokomo, IN, is hiring a Patient Registration Customer Service Representative for the hospital's front desk. You'll welcome patients, collect information, and guide them through the registration process in a fast-paced environment.

This on-site role offers hourly pay ranging from $16.12 to $23.21, with required background checks, drug testing, and vaccination compliance. No healthcare background needed—training is provided to help you grow in a patient-first healthcare career.