Patient Registration Specialist

Jobtailor; Minneapolis (MN); On-site; USD 36,000 - 52,000; Full time

Job summary

Jobtailor is seeking a front desk registrant to support patient intake, billing and portal enrollment. You will enter demographics and insurance data, verify eligibility and collect co-pays, while educating patients on the portal and coordinating interpreter services as needed.

You will collaborate with clinic staff, travel to remote sites as required, and uphold HIPAA standards while delivering high-quality service in a fast-paced environment.

Qualifications

• Experience in patient registration in a medical setting preferred.
• Knowledge of HIPAA and patient privacy regulations.
• Ability to travel to remote clinics regularly as business needs dictate.
• Excellent customer service and data-entry accuracy.
• Strong communication and multitasking skills.
• High School Diploma or equivalent.

Responsibilities

• Welcome and register patients and visitors in a respectful and helpful manner.
• Enter demographic and insurance information into NextGen billing system.
• Verify patient insurance eligibility.
• Collect co-pays and patient payments.
• Enroll and educate patients on TC Spine's patient portal.
• Schedule follow-up appointments as requested by providers.
• Coordinate interpreter services for patients as needed.
• Work closely and cooperatively with clinic staff to facilitate a positive patient experience.
• Contact patients via phone for demographic and/or insurance information.
• Maintain strict confidentiality and adhere to HIPAA and applicable laws and regulations.
• Travel to remote sites based on business needs.
• Assist patients and visitors with questions as needed.

Skills

Patient Registration

Insurance Verification

Customer Service

Multi-Tasking

Education

High School Diploma or equivalent

Tools

NextGen Billing System

Job description

• Welcome and register patients and visitors in a respectful and helpful manner
• Gather and accurately enter demographic and insurance information into NextGen billing system
• Verify patient insurance eligibility
• Collect co-pays and patient payments
• Enroll and educate patients on TC Spine's patient portal
• Schedule follow-up appointments as requested by providers
• Coordinate interpreter services for patients as needed
• Work closely and cooperatively with clinic staff to facilitate a positive patient experience
• Contact patients via phone for demographic and/or insurance information
• Maintain strict confidentiality and adhere to HIPAA and applicable laws and regulations
• Travel to remote sites based on business needs
• Assist patients and visitors with questions as needed

Requirements

• Patient registration in a medical setting preferred
• Previous medical insurance experience is beneficial
• Ability to travel to remote clinics on a regular basis as business needs dictate
• Ability to prioritize multiple tasks with frequent interruptions
• Deliver high quality customer service to external and internal customers
• Ability to work efficiently and accurately in a fast paced environment
• A team player with the ability to work independently
• Ability to professionally work with patients of all ages, ethnicities, and backgrounds
• Minimum of a High School Diploma or equivalent
• Knowledge of HIPAA and applicable laws and regulations

Core Competencies

Demonstrates expertise in patient registration and insurance verification while ensuring compliance with HIPAA regulations. Capable of delivering exceptional customer service and effectively managing multiple tasks in a fast-paced medical environment.

Highest-signal resume keywords

• Patient Registration
• Insurance Verification
• HIPAA Compliance
• Customer Service
• NextGen Billing System

Hard Skills

• Patient Registration
• Insurance Verification
• Data Entry
• Co-Pay Collection
• Appointment Scheduling
• Insurance Eligibility Verification
• Patient Portal Education
• Interpreter Coordination
• Confidentiality Maintenance
• Remote Site Travel

Soft Skills

• Team Player
• Independent Work
• Multi-Tasking
• Effective Communication
• Respectful Interaction

Industry Keywords

• HIPAA
• Medical Insurance
• Patient Experience
• Demographic Information
• Patient Payments

Tools & Technologies

• NextGen Billing System