Patient Registration & Scheduling Specialist

Lehigh Valley Hospital; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Lehigh Valley Health Network is seeking a Registration Specialist to coordinate all aspects of patient registration, insurance verification, and scheduling. You will conduct patient interviews, gather demographic and insurance data, and educate patients about financial responsibilities to ensure clear financial clearance.

The role supports a welcoming patient experience in a fast-paced healthcare environment, with emphasis on accuracy and regulatory compliance.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service experience or 1 year in a healthcare setting.
• Computer and typing proficiency required.

Responsibilities

• Interview patients by phone and in person to collect demographic, insurance, and scheduling information.
• Engage patients to provide a welcoming experience throughout registration and scheduling.

Skills

Customer service

Bilingual - Spanish/English

Typing proficiency

Computer proficiency

Education

High School Diploma/GED

Associate's Degree in Health care or related field

Tools

Computer

Job description

Lehigh Valley Health Network is seeking a Registration Specialist to coordinate all aspects of patient registration, insurance verification, and scheduling. You will conduct patient interviews, gather demographic and insurance data, and educate patients about financial responsibilities to ensure clear financial clearance.

The role supports a welcoming patient experience in a fast-paced healthcare environment, with emphasis on accuracy and regulatory compliance.