Patient Access & Registration Specialist

1024 Lehigh Valley Hospital - Schuylkill; Pottsville (Schuylkill County); Presencial; USD 34.000 - 42.000; Jornada completa

Descripción de la vacante

Lehigh Valley Hospital — Schuylkill is seeking a Patient Registration Associate to coordinate patient registration, insurance verification, and scheduling with a focus on accurate data collection and positive patient experiences.

The role involves interviewing patients, validating orders, scanning documents, and collecting financial liabilities, while guiding patients toward available financial counseling resources.

Formación

• High School Diploma or GED; 1 year of customer service or healthcare environment experience.
• Able to interact with a diverse patient base, including emergencies.
• Successful completion of required training within two attempts.

Responsabilidades

• Coordinate patient registration, insurance verification, and scheduling.
• Interview patients by phone and in person to gather demographics, insurance, and clinical information.
• Ensure referring providers' orders are complete and match the appointment scheduled.
• Obtain new orders prior to tests or treatments if incomplete or inaccurate.
• Scan insurance cards, scripts, patient IDs, and regulatory forms accurately.
• Obtain signatures to ensure timely reimbursement and collect patient financial liability.
• Refer patients to financial resources for assistance with counseling.
• Review daily schedule to identify conflicts and coordinate with staff for resolution.
• Maintain compliance with registration accuracy.

Conocimientos

Customer service

Healthcare environment

Interpersonal communication

Educación

High School Diploma/GED

Herramientas

Computer

Typing proficiency

Descripción del empleo

Lehigh Valley Hospital — Schuylkill is seeking a Patient Registration Associate to coordinate patient registration, insurance verification, and scheduling with a focus on accurate data collection and positive patient experiences.

The role involves interviewing patients, validating orders, scanning documents, and collecting financial liabilities, while guiding patients toward available financial counseling resources.