Night Shift Patient Access & Registration Specialist

1029 Lehigh Valley Hospital - Pocono; United States; Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

Lehigh Valley Health Network is seeking a Registration Professional to coordinate patient registration, verify insurance, and schedule appointments. You will interview patients by phone and in person to gather demographic, insurance, and clinical information, ensuring accurate accounts and optimal financial clearance.

The role involves educating patients about financial responsibilities, collecting out-of-pocket fees, and guiding them through the registration process to create a welcoming

Formación

• High School Diploma/GED required.
• 1 year customer service or 1 year healthcare environment experience required.
• Computer and typing proficiency required.
• Must interact with a diverse customer base including emergency or injured patients.
• Must successfully pass required training in two attempts or less.

Responsabilidades

• Interviews patients to obtain demographic, insurance referral/authorization, and other information.
• Engages patients to create a welcoming patient experience in person or by phone.
• Ensures referring providers' orders are complete and match the appointment scheduled.
• Obtains a new order prior to test/treatment if order is incomplete or inaccurate.
• Scans insurance cards, scripts, patient IDs, and pertinent documentation including regulatory forms.
• Secures signatures to ensure timely reimbursement, including service-specific consents.
• Determines and collects patient financial liability and creates estimates.
• Refers patients to financial resources for counseling assistance.
• Reviews daily schedule for conflicts and coordinates with colleagues and providers for resolution.
• Maintains compliance with registration accuracy.

Conocimientos

Customer service

Healthcare environment

Computer proficiency

Typing

Educación

Associate's Degree health care or related field

2 years registration/insurance verification in a health care setting

Descripción del empleo

Lehigh Valley Health Network is seeking a Registration Professional to coordinate patient registration, verify insurance, and schedule appointments. You will interview patients by phone and in person to gather demographic, insurance, and clinical information, ensuring accurate accounts and optimal financial clearance.

The role involves educating patients about financial responsibilities, collecting out-of-pocket fees, and guiding them through the registration process to create a welcoming