Patient Access & Registration Specialist

1029 Lehigh Valley Hospital - Pocono; Pennsylvania; On-site; USD 22,000 - 30,000; Full time

Job summary

Lehigh Valley Health Network is seeking a detail‑oriented patient access professional to coordinate registration, verify insurance, and schedule appointments. Role involves interacting with patients by phone and in person to collect demographics, insurance data, and clinical information, ensuring accuracy and smooth flow of visits.

The position emphasizes clear communication, high accuracy, and compassionate service, with responsibilities spanning verification, data entry, and patient financial

Qualifications

• Minimum High School Diploma or GED.
• Experience in customer service or healthcare environment preferred.
• Able to interact with diverse patient populations.

Responsibilities

• Coordinate patient registration, insurance verification, and scheduling.
• Interview patients by phone and in person to collect demographic and insurance information.
• Educate patients on financial responsibilities and collect out-of-pocket payments.
• Ensure orders and referrals are complete and scheduling is accurate.
• Maintain compliance with registration procedures and data accuracy.

Skills

Customer service

Communication skills

Computer proficiency

Education

High School Diploma/GED

Job description

Lehigh Valley Health Network is seeking a detail‑oriented patient access professional to coordinate registration, verify insurance, and schedule appointments. Role involves interacting with patients by phone and in person to collect demographics, insurance data, and clinical information, ensuring accuracy and smooth flow of visits.

The position emphasizes clear communication, high accuracy, and compassionate service, with responsibilities spanning verification, data entry, and patient financial