Patient Registration & Scheduling Specialist

Lehigh Valley Hospital, Inc.; Trexlertown (PA); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Lehigh Valley Health Network is seeking a Registration Specialist at the Health Center in Trexlertown to coordinate patient registration, verify insurance, and schedule appointments. You will interview patients by phone and in person, collect demographics and insurance details, and educate patients on financial responsibilities.

Ideal candidates will have a High School Diploma or GED, 1 year of customer service, healthcare environment experience, and bilingual Spanish/English skills; strong

Qualifications

• High School Diploma or GED required.
• 1 year of customer service experience or healthcare setting preferred.
• Proficient in computer and typing skills.
• Bilingual Spanish/English strongly preferred.

Responsibilities

• Interviews patients by phone and in person to collect demographic and insurance information.
• Ensures insurance verification, scheduling, and referral/authorization accuracy for appointments.
• Scans and manages patient documentation to support timely reimbursement and financial counseling.

Skills

Customer service

Healthcare environment

Computer proficiency

Typing proficiency

Bi-lingual Spanish/English

Education

High School Diploma/GED

Associate’s Degree in health care or related field

Job description

Lehigh Valley Health Network is seeking a Registration Specialist at the Health Center in Trexlertown to coordinate patient registration, verify insurance, and schedule appointments. You will interview patients by phone and in person, collect demographics and insurance details, and educate patients on financial responsibilities.

Ideal candidates will have a High School Diploma or GED, 1 year of customer service, healthcare environment experience, and bilingual Spanish/English skills; strong