Patient Registration Lead — Night Shift

Mass General Brigham; Salem (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

Mass General Brigham is seeking a Patient Registration Coordinator to oversee the patient registration process, ensuring accurate collection of demographic and insurance information. Responsibilities include verifying insurance, coordinating admissions, and providing financial counseling to patients.

The role requires a High School Diploma or equivalent, with a Bachelor's degree preferred and 3–5 years in healthcare registration.

Qualifications

• Experience in healthcare registration or patient accounts.
• 3–5 years of experience in healthcare registration.
• Ability to supervise and guide registration staff.
• Strong knowledge of privacy regulations and patient data handling.

Responsibilities

• Coordinate and oversee the patient registration process to ensure timely, accurate data collection.
• Verify insurance coverage and document insurance information accurately.
• Coordinate patient admissions with healthcare providers and staff.
• Provide financial counseling on insurance coverage, billing processes, and payment options.
• Support and train a team of registration staff with guidance and oversight.
• Ensure compliance with privacy laws and relevant healthcare regulations.

Skills

Healthcare registration processes

Insurance verification

Billing procedures

Leadership and supervision

Communication and interpersonal skills

Attention to detail

Problem-solving and analytics

Electronic health records (EHR)

Registration software proficiency

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Experience in lieu of degree accepted

Job description

Mass General Brigham is seeking a Patient Registration Coordinator to oversee the patient registration process, ensuring accurate collection of demographic and insurance information. Responsibilities include verifying insurance, coordinating admissions, and providing financial counseling to patients.

The role requires a High School Diploma or equivalent, with a Bachelor's degree preferred and 3–5 years in healthcare registration.