Patient Access Coordinator - Night Shift (Onsite)

Mass General Brigham; Salem (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

Mass General Brigham is seeking a Registration and Admissions coordinator to oversee patient registration, insurance verification, and admissions coordination. You will ensure accurate demographic and insurance data collection while supporting a team of registration staff.

The role emphasizes strong communication with patients and healthcare providers, adherence to privacy regulations, and delivery of excellent customer service to support a positive patient experience.

Qualifications

• Experience in healthcare registration or patient accounts.
• Strong knowledge of insurance verification and billing procedures.
• Ability to lead and train a team of registration staff.

Responsibilities

• Oversee the patient registration process to ensure timely and accurate collection of patient information.
• Verify insurance coverage and document insurance information accurately.
• Coordinate patient admissions with healthcare providers and staff.
• Provide financial counseling on insurance coverage, billing processes, and payment options.
• Support and mentor the registration staff with guidance and training.

Skills

Healthcare registration processes

Insurance verification

Leadership and supervision

Communication and interpersonal skills

Attention to detail

EHR proficiency

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Electronic Health Records (EHR) systems

Registration software

Job description

Mass General Brigham is seeking a Registration and Admissions coordinator to oversee patient registration, insurance verification, and admissions coordination. You will ensure accurate demographic and insurance data collection while supporting a team of registration staff.

The role emphasizes strong communication with patients and healthcare providers, adherence to privacy regulations, and delivery of excellent customer service to support a positive patient experience.