Night Shift Patient Access Lead - Registration & Insurance

Salem Hospital; Salem (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Comprehensive benefits

Career advancement opportunities

Bonuses where applicable

Job summary

Mass General Brigham seeks a Patient Registration Lead to oversee the full patient registration flow, verify insurance details, and coordinate admissions with clinicians. You will guide a team of registration staff and provide financial counseling to patients.

The role emphasizes accuracy, privacy compliance, and strong customer service in a fast-paced healthcare setting at 81 Highland Avenue, onsite in Salem, MA.

Qualifications

• 3–5 years of healthcare registration or patient accounts experience.
• Knowledge of healthcare registration processes, insurance verification, and billing.
• Strong leadership and communication abilities; attention to detail.

Responsibilities

• Oversee patient registration and ensure timely, accurate data collection.
• Verify insurance coverage and document information.
• Coordinate patient admissions with providers and staff.
• Provide financial counseling on coverage, billing, and payment options.
• Supervise registration staff with training and support.
• Ensure compliance with privacy regulations.

Skills

Healthcare registration

Insurance verification

Billing procedures

Leadership

Communication

Attention to detail

Problem-solving

Analytical skills

Electronic health records

Registration software

Education

High School Diploma or Equivalent

Bachelor's Degree Related Field preferred

Tools

EHR systems

Registration software

Job description

Mass General Brigham seeks a Patient Registration Lead to oversee the full patient registration flow, verify insurance details, and coordinate admissions with clinicians. You will guide a team of registration staff and provide financial counseling to patients.

The role emphasizes accuracy, privacy compliance, and strong customer service in a fast-paced healthcare setting at 81 Highland Avenue, onsite in Salem, MA.