Patient Registration & Front Desk Specialist

Stormont Vail Health; Topeka (KS); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

Stormont Vail Health is seeking a Registration staff member to greet patients and visitors, collect required information, and support efficient check-in processes. The role emphasizes accurate data entry, patient privacy, and courteous service in a fast-paced environment.

You will verify demographics, insurance details and signatures, assist with payment discussions, and help with referral tasks as needed while adhering to regulatory standards.

Qualifikationen

• Provide excellent customer service to patients and visitors.
• Knowledge of patient rights and privacy regulations (HIPAA).
• Comfort with medical terminology and insurance basics.

Aufgaben

• Register patients with demographic, insurance and visit details.
• Conduct check-in and admission tasks while verifying patient identity.
• Explain and collect patient estimates and payments; collect copays and balances.
• Assist with documents, referrals, and department duties as needed.
• Maintain confidentiality and follow Stormont Vail policies.

Kenntnisse

Customer service

HIPAA knowledge

Medical terminology

Problem solving

Ausbildung

High School Diploma / GED

Jobbeschreibung

Stormont Vail Health is seeking a Registration staff member to greet patients and visitors, collect required information, and support efficient check-in processes. The role emphasizes accurate data entry, patient privacy, and courteous service in a fast-paced environment.

You will verify demographics, insurance details and signatures, assist with payment discussions, and help with referral tasks as needed while adhering to regulatory standards.