Patient Access & Registration Specialist

Stormont Vail Health; Topeka (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Stormont Vail Health in Topeka, KS seeks a Registration Clerk to greet patients, collect information, and perform check-in functions across service areas. You will verify demographics, insurance, obtain signatures, and support billing and documentation processes.

The role emphasizes patient confidentiality, accurate data entry, and timely registration, with a focus on friendly, efficient service in a healthcare environment.

Qualifications

• Requires high school diploma or GED.
• 1+ year experience in customer service.
• Experience in healthcare setting preferred.

Responsibilities

• Provide excellent customer service to patients, visitors and guests.
• Register patients with demographics, insurance, visit information and signatures.
• Complete check-in and admission functions per service area.
• Conduct financial discussions including patient estimates and payment collections.
• Validate patient identity and apply patient safety armbands.
• Assist with state required documentation and database entry.
• Answer department phones and direct calls as needed.
• Provide required handouts and explain them to patients.
• Perform real-time insurance eligibility checks.
• Escort patients to treatment areas and support clerical tasks.

Skills

Customer service

Healthcare setting

HIPAA knowledge

Medical terminology

Education

High School Diploma / GED

Job description

Stormont Vail Health in Topeka, KS seeks a Registration Clerk to greet patients, collect information, and perform check-in functions across service areas. You will verify demographics, insurance, obtain signatures, and support billing and documentation processes.

The role emphasizes patient confidentiality, accurate data entry, and timely registration, with a focus on friendly, efficient service in a healthcare environment.