Remote Patient Registration & Insurance Verifications

Stormont-Vail HealthCare, Inc.; Topeka (KS); Hybrid; USD 32,000 - 48,000; Full time

Job summary

Stormont Vail HealthCare, Inc. is seeking a Patient Access Coordinator to schedule hospital services in alignment with physician orders and to verify patient insurance benefits. The role involves preregistration, preauthorizations, and communicating expected patient costs.

The ideal candidate has 2 years in a physician office, hospital, or payer setting, strong medical terminology knowledge, and excellent customer service. The position supports Epic-based workflows in a hybrid work environment.

Qualifications

• Knowledge of medical terminology required.
• Knowledge of Windows applications preferred.
• Excellent customer service and communication skills expected.
• Ability to prioritize and handle multiple tasks.

Responsibilities

• Schedules patients for hospital services per physician orders and coordinates complex cases.
• Verifies insurance benefits, eligibility, and out-of-network status.
• Completes preregistration by collecting demographics and insurance details.
• Obtains prior authorizations and precertifications with payers.
• Documents prior authorization numbers for claims submission.
• Generates cost estimates and educates patients on anticipated balances.
• Prepares and scans documents into Epic; assists with process improvements.

Skills

Medical terminology

Microsoft Windows

Customer service

Interpersonal communication

Multitasking

Education

High School Diploma / GED

Associate's Degree

Tools

Epic

Job description

Stormont Vail HealthCare, Inc. is seeking a Patient Access Coordinator to schedule hospital services in alignment with physician orders and to verify patient insurance benefits. The role involves preregistration, preauthorizations, and communicating expected patient costs.

The ideal candidate has 2 years in a physician office, hospital, or payer setting, strong medical terminology knowledge, and excellent customer service. The position supports Epic-based workflows in a hybrid work environment.