Patient Access Specialist (Registration & Billing)

SVH Flint Hills, LLC; Junction City (KS); On-site; USD 19,000 - 25,000; Full time

Job summary

Stormont Vail Health in Kansas seeks a friendly, detail‑oriented Registration Clerk to greet patients and visitors, collect demographic and insurance information, and guide them through the check‑in process. You will verify identities, obtain signatures, and support scheduling and billing discussions with a courteous, compliant approach.

In this full‑time day shift role, you will work closely with care teams to ensure accurate data entry, respond to inquiries, and help patients complete required

Qualifications

• High school diploma or GED required, associate degree preferred.
• Experience in customer service is required.
• Healthcare setting experience is preferred.
• Knowledge of HIPAA and Medicare Secondary Payer guidelines preferred.

Responsibilities

• Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents.
• Schedule follow-up appointments if applicable.
• Complete check-in and admission functions based on service area.
• Complete financial discussions including providing patient estimates and payment collections.
• Validate patient identity and apply patient safety armbands.
• Assist patients in completing state required documentation and database entry based on service area.
• Answer department phone, answer questions or transfer caller to appropriate area as needed.
• Provide and explain all required handouts as appropriate.
• Complete basic real time eligibility insurance validation.
• Complete various clerical and office duties as required based on department.

Skills

Customer service

Healthcare setting experience

HIPAA knowledge

Medical terminology basics

Education

High School Diploma / GED

Associate's Degree preferred

Job description

Stormont Vail Health in Kansas seeks a friendly, detail‑oriented Registration Clerk to greet patients and visitors, collect demographic and insurance information, and guide them through the check‑in process. You will verify identities, obtain signatures, and support scheduling and billing discussions with a courteous, compliant approach.

In this full‑time day shift role, you will work closely with care teams to ensure accurate data entry, respond to inquiries, and help patients complete required