Patient Registration & Front Desk Specialist

Stormont Vail Health; Topeka (KS); On-site; USD 32,000 - 45,000; Full time

Job summary

Stormont Vail Health seeks an on-site Registration Clerk to warmly greet patients, collect demographic and insurance data, and support check-in and admissions. You will explain estimates, capture signatures, and ensure accurate data entry while maintaining patient privacy and confidentiality.

You will work in a fast-paced, patient-facing environment with responsibilities that include handling phone inquiries, providing handouts, and assisting with insurance eligibility checks.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service experience required.
• Experience in a healthcare setting preferred.

Responsibilities

• Greet patients and visitors and collect necessary information.
• Register patients including demographics, insurance, visit details, and signatures.
• Perform check-in and admission functions.
• Discuss financial aspects with patients and collect payments or estimates.
• Verify patient identity and apply armbands.
• Assist with state documentation and data entry.
• Answer phones and direct inquiries to appropriate areas.
• Provide and explain required handouts and instructions.
• Perform basic real-time insurance eligibility checks.
• Escort patients to treatment areas and assist as needed.
• Complete other clerical duties per service area.
• Follow confidentiality policies and protect patient information.

Education

High School Diploma / GED

Job description

Stormont Vail Health seeks an on-site Registration Clerk to warmly greet patients, collect demographic and insurance data, and support check-in and admissions. You will explain estimates, capture signatures, and ensure accurate data entry while maintaining patient privacy and confidentiality.

You will work in a fast-paced, patient-facing environment with responsibilities that include handling phone inquiries, providing handouts, and assisting with insurance eligibility checks.