Patient Access & Registration Specialist

Vail Health; Dillon (CO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Parental leave

Housing programs

Childcare reimbursement

Medical benefits

Dental benefits

Vision benefits

Tuition Assistance

Student loan repayment

Wellbeing reimbursement

Pet insurance

Job summary

Vail Health in Colorado is seeking a patient registration specialist to handle patient intake, insurance verification, and related administrative tasks at the front desk. You will collect and review financial paperwork, assist patients with access to care, and ensure accurate documentation in the EMR.

The role requires strong customer service and clerical experience, with attention to accuracy and HIPAA compliance.

Qualifications

• Customer service and clerical experience required.

Responsibilities

• Registers patients and completes all registration-related tasks with required consents and financial paperwork.
• Answers phones and assists patients to access care in a timely, courteous manner.
• Resolves non-clinical questions while delivering excellent customer service in person or by phone.
• Performs documentation audits for medical necessity and payor requirements using EMR and other systems.
• Schedules procedures and educates patients on pre/post-exam instructions when applicable.
• Organizes and scans medical records; manages correspondence and inquiries.
• Manages supply inventory and participates in staff meetings.
• Complies with CMS/Medicare requirements and HIPAA while handling authorizations.

Skills

Customer service

Clerical work

Job description

Vail Health in Colorado is seeking a patient registration specialist to handle patient intake, insurance verification, and related administrative tasks at the front desk. You will collect and review financial paperwork, assist patients with access to care, and ensure accurate documentation in the EMR.

The role requires strong customer service and clerical experience, with attention to accuracy and HIPAA compliance.