Patient Access & Registration Specialist

Stormont Vail Health; Mulvane (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Stormont Vail Health in Mulvane, KS seeks a patient-focused Registration Specialist. You will greet patients, collect demographics, insurance details, and obtain signatures to ensure accurate intake. This role supports efficient check-in and admissions, handling financial discussions and patient copays with care.

Prior experience in customer service and a high school diploma are required; HIPAA knowledge is preferred. This position is full-time, on-site with standard day shifts.

Qualifications

• Knowledge of patient rights, HIPAA and Medicare Secondary Payer guidelines (Preferred).
• Identify complex problems, review related information, evaluate options and implement solutions (Preferred).
• Knowledge of basic medical terminology (Preferred).

Responsibilities

• Provide excellent customer service to patients, visitors, and guests to Stormont Vail Health.
• Register patients with demographic, insurance, and visit information and obtain signatures on documents.
• Complete check-in and admission functions based on service area and verify patient identity.
• Complete financial discussions including patient estimates and payment collections.
• Collect patient copays and prior balances as appropriate.
• Assist patients in completing required documentation and database entry.
• Schedule follow-up appointments as appropriate.
• Provide and explain all required handouts as appropriate.
• Complete basic real-time eligibility insurance validation.
• Assist with referrals, RiteFax, and answering phones as needed.
• Complete various clerical duties as required based on service area.
• Comply with laws and regulations including maintaining patient confidentiality.
• Correct account and visit edits in a timely manner.
• Perform other duties as assigned.
• Comply with Stormont Vail policies and training.

Skills

HIPAA knowledge

Patient rights

Medical terminology

Customer service

Education

High School Diploma / GED Required

Job description

Stormont Vail Health in Mulvane, KS seeks a patient-focused Registration Specialist. You will greet patients, collect demographics, insurance details, and obtain signatures to ensure accurate intake. This role supports efficient check-in and admissions, handling financial discussions and patient copays with care.

Prior experience in customer service and a high school diploma are required; HIPAA knowledge is preferred. This position is full-time, on-site with standard day shifts.