Patient Registration & Front Desk Specialist

Allina Health; Coon Rapids, Northern (MN, KY); Hybrid; USD 43,000 - 59,000; Full time

Benefits offered by this job

Medical/Dental

PTO/Time Away

Retirement Savings Plans

Life Insurance

Job summary

Allina Health in Coon Rapids, MN seeks a Clinic Business Representative to welcome patients and manage in-person or phone registrations. You’ll collect demographics, insurance info and enter data into the electronic medical record, ensuring a smooth start to care.

Key tasks include greeting patients, handling co-pays, answering questions about financial assistance, and coordinating release of information. The role emphasizes customer service in a busy clinic setting.

Qualifications

• Must have 2+ years of computer knowledge including working with an electronic medical record and Microsoft Office products (Word, Outlook).
• Experience in customer service, clerical, or business environment in healthcare is required.

Responsibilities

• Greet patients in person or by phone and complete registration.
• Collect demographic and insurance information and enter into EMR.
• Review MyChart and schedule-related tasks; assist with no-show letters as applicable.
• Handle co-pays and balance collection; respond to financial assistance questions.

Skills

Customer service

EMR

Microsoft Office

Data entry

Education

High school diploma or GED

Associate's or Vocational degree

Tools

Outlook

Word

Excel

Job description

Allina Health in Coon Rapids, MN seeks a Clinic Business Representative to welcome patients and manage in-person or phone registrations. You’ll collect demographics, insurance info and enter data into the electronic medical record, ensuring a smooth start to care.

Key tasks include greeting patients, handling co-pays, answering questions about financial assistance, and coordinating release of information. The role emphasizes customer service in a busy clinic setting.