Patient Registration & Front Desk Coordinator

RiseMe; Hemet (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Wellness coverage

401(k) match

Paid holidays

Employee Assistance Program

Job summary

RiseMe is seeking a Registration Coordinator to guide patients through the check-in process, greet visitors, verify insurance, collect payments, and schedule appointments. The role requires excellent communication, organization, and multitasking abilities, with potential travel to different county locations.

Bilingual Spanish is preferred, and comfort with EMR systems is important. Typical duties include coordinating check-in/out, assisting patients with paperwork, and working closely with

Qualifications

• High school graduate or equivalent (GED).
• Completion of medical front office program or on-the-job training with customer service focus.
• Bilingual Spanish is preferred.
• Strong communication and interpersonal skills.
• Basic office tasks including typing, faxing and transfer of calls.

Responsibilities

• Greet patients and visitors warmly upon entrance.
• Answer and direct multiple phone lines and check voicemails.
• Process patient payments via credit card or cash and balance cash drawer daily.
• Schedule, reschedule and confirm patient appointments.
• Verify insurances across multiple websites for appointments.
• Assist with check-out, follow-ups, and hand out needed paperwork.
• Maintain task lists and work as a team with colleagues.
• Update demographics and paperwork prior to patient visits.
• Keep reception area neat and organized.
• Communicate delays to back-office staff and keep patients on schedule.
• Assist ill or distraught patients and troubleshoot requests.

Education

High school diploma or GED

Medical front office program or equivalent training

Tools

EMR system

Job description

RiseMe is seeking a Registration Coordinator to guide patients through the check-in process, greet visitors, verify insurance, collect payments, and schedule appointments. The role requires excellent communication, organization, and multitasking abilities, with potential travel to different county locations.

Bilingual Spanish is preferred, and comfort with EMR systems is important. Typical duties include coordinating check-in/out, assisting patients with paperwork, and working closely with