Patient Registration Coordinator — Front Desk (Healthcare)

Family Health Center – Southwest Indiana; Loogootee (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Martin County Family Health Center is seeking a Registration Coordinator I to greet patients, verify information, and schedule appointments using our EHR system. The role supports clinical staff, handles calls, and processes payments while upholding HIPAA and privacy standards.

Ideal candidates have at least 2 years in customer service, healthcare setting experience, and familiarity with EHR systems. This on-site position emphasizes organization, courtesy, and efficient patient flow in a

Qualifications

• Minimum 2 years of customer service experience preferred
• Experience in a healthcare or medical setting is preferred
• Familiarity with Electronic Health Record system preferred

Responsibilities

• Greets patients and visitors professionally and courteously
• Verify and update patient/client information upon arrival
• Schedule, reschedule, and cancel appointments using our electronic health record (EHR) system
• Answers incoming calls and route appropriately
• Take accurate messages and relay to the correct staff
• Ensure all required forms are completed and scanned into the EHR
• Collect payments and provide receipts as needed
• Monitor the flow of patients in the waiting area
• Ensure a clean, safe, and welcoming environment
• Act as a liaison between patients and medical staff
• Handle faxing, scanning, and sorting mail as needed
• Adhere to HIPAA regulations and practice policies on patient privacy and information security
• Follow all established protocols and policies
• Other duties as assigned

Skills

Organizational multitasking

Verbal and written communication

Typing data entry confidentiality

Bilingual English/Spanish

Education

High School diploma or GED

Tools

Electronic Health Record (EHR) system

Job description

Martin County Family Health Center is seeking a Registration Coordinator I to greet patients, verify information, and schedule appointments using our EHR system. The role supports clinical staff, handles calls, and processes payments while upholding HIPAA and privacy standards.

Ideal candidates have at least 2 years in customer service, healthcare setting experience, and familiarity with EHR systems. This on-site position emphasizes organization, courtesy, and efficient patient flow in a