Patient Access & Scheduling Coordinator (Front Desk)

RiseMe; Murrieta (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Wellness coverage

Life and disability options

401(k) match

Employee referral bonuses

Paid holidays

Employee Assistance Program

Job summary

RiseMe in Murrieta, California is seeking a Registration Coordinator to manage patient flow, greet visitors, verify insurance, and collect required paperwork to ensure a smooth check-in/out experience.

You will handle multi-line phone systems, schedule appointments, input demographics in the EMR, and collaborate with providers and support staff. A high school diploma and bilingual Spanish are preferred; training provided in a friendly, fast-paced clinic.

Qualifications

• High school diploma or GED required.
• Completion of a medical front office program or on-the-job training with emphasis on customer service.
• Bilingual Spanish preferred.
• Strong verbal and written communication with patients and staff.
• Proficiency with computers and data entry.
• Ability to navigate EMR systems accurately.
• Willingness to work in a fast-paced medical front office.

Responsibilities

• Greet patients and visitors warmly and check them in.
• Verify insurance and collect necessary information from patients.
• Answer and direct multiple phone lines, check voicemails.
• Process payments by credit card or cash and balance cash drawer.
• Schedule, reschedule, and confirm appointments.
• Assist patients with check-out, provide paperwork such as labs and orders.
• Maintain clean reception area and cooperate with staff.
• Input demographics and paperwork into the EMR accurately.
• Communicate delays to back-office and keep patients informed.
• Provide support to ill or distressed patients as needed.

Skills

Bilingual Spanish

Effective communication

Tact and judgement

Basic office skills

Organizational skills

EMR navigation

Supervision acceptance

Phone handling (multi-line)

Education

High school diploma or GED

Tools

EMR system

Job description

RiseMe in Murrieta, California is seeking a Registration Coordinator to manage patient flow, greet visitors, verify insurance, and collect required paperwork to ensure a smooth check-in/out experience.

You will handle multi-line phone systems, schedule appointments, input demographics in the EMR, and collaborate with providers and support staff. A high school diploma and bilingual Spanish are preferred; training provided in a friendly, fast-paced clinic.