Patient Registration Coordinator - Evening Shift

Partner's Healthcare; Boston (MA); Presencial; USD 27 000 - 39 000; Tempo integral

Resumo da oferta

Mass General Brigham is seeking a patient registration professional to deliver excellent customer service and accurately register patients at our facility in Boston. The role includes gathering patient information, verifying insurance, and ensuring regulatory compliance while supporting junior staff and resolving day-to-day issues.

Responsibilities cover obtaining consents, documenting activities, explaining coverage details, and managing pre-authorizations for patients with multiple plans.

Qualificações

• High School Diploma or Equivalent required.
• 1-2 years experience in patient registration, customer service, or related healthcare administrative role.

Responsabilidades

• Obtain and update patient consents, authorizations, and signatures in compliance with regulatory guidelines and organizational policies.
• Ensure accurate and complete documentation of all registration activities.
• Review insurance plans, benefits, and coverage limitations to help patients understand their financial responsibilities.
• Handle complex registration processes, including pre-authorizations, pre-certifications, and coordination of benefits for patients with multiple plans.
• Support junior staff by answering questions and guiding escalation of issues.

Conhecimentos

Customer service

Communication

Detail oriented

Multitasking

Regulatory compliance

Formação académica

High School Diploma or Equivalent

Ferramentas

Epic

Registration software

Descrição da oferta de emprego

Mass General Brigham is seeking a patient registration professional to deliver excellent customer service and accurately register patients at our facility in Boston. The role includes gathering patient information, verifying insurance, and ensuring regulatory compliance while supporting junior staff and resolving day-to-day issues.

Responsibilities cover obtaining consents, documenting activities, explaining coverage details, and managing pre-authorizations for patients with multiple plans.