Patient Registration Specialist — Evening Shifts (Onsite)

Spaulding Hospital - Boston and Cambridge; Braintree (MA); On-site; USD 50,751,000 - 72,437,000; Full time

Job summary

Spaulding Rehabilitation Hospital Corporation in Massachusetts seeks a patient service representative to register patients efficiently and provide outstanding service. You will collect demographic and insurance information, verify eligibility, and ensure compliance with regulatory requirements.

Ideal candidates have 1–2 years of patient registration or healthcare administrative experience, a high school diploma, and familiarity with EHR systems.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years experience in patient registration or healthcare administrative role preferred.
• Familiarity with EHR systems and registration software.
• Excellent communication and data entry accuracy.

Responsibilities

• Greet patients and provide a welcoming registration experience.
• Collect and enter patient demographic information into the system.
• Verify insurance coverage, eligibility, and benefits following established procedures.
• Provide exceptional customer service to patients, families, and visitors.
• Address inquiries and resolve concerns professionally.
• Assist patients in completing registration forms.

Skills

Medical terminology

EHR systems

Communication skills

Attention to detail

Discretion/Confidentiality

Office software

Education

High School Diploma or Equivalent

Tools

Registration software

EHR software

Job description

Spaulding Rehabilitation Hospital Corporation in Massachusetts seeks a patient service representative to register patients efficiently and provide outstanding service. You will collect demographic and insurance information, verify eligibility, and ensure compliance with regulatory requirements.

Ideal candidates have 1–2 years of patient registration or healthcare administrative experience, a high school diploma, and familiarity with EHR systems.