Patient Admissions & Registration Specialist

3200 North Shore Medical Center, Inc.; Salem (VA); On-site; USD 26,000 - 39,000; Full time

Job summary

Mass General Brigham seeks an admissions coordinator to ensure efficient hospital admissions for inpatients and outpatient testing/procedures. The role includes interviewing patients or representatives and entering data into the system, with information shared to affected departments for smooth operations.

The position emphasizes accuracy, customer service, and collaboration with care teams, with an evening shift and onsite work at 81 Highland Avenue.

Qualifications

• English reading, writing and speaking required; multilingual is a plus.
• Strong interpersonal skills and analytical ability for numbers/situations.
• Typing speed 40 words per minute.
• Familiarity with medical billing, managed care and medical insurance.
• Office experience or training with keyboard/computer and other office equipment; customer service experience preferred.

Responsibilities

• Arrange efficient and orderly admission of inpatients and hospital-based outpatient testing/procedures.
• Interview incoming patients or representatives and enter required information into the computer database.
• Distribute information to ancillary departments.
• Participate in performance improvement and CQI activities.

Skills

Interpersonal skills

English (read/write/speak)

Typing 40 wpm

Medical billing knowledge

Customer service experience

Office experience

Education

Associate degree in business

Job description

Mass General Brigham seeks an admissions coordinator to ensure efficient hospital admissions for inpatients and outpatient testing/procedures. The role includes interviewing patients or representatives and entering data into the system, with information shared to affected departments for smooth operations.

The position emphasizes accuracy, customer service, and collaboration with care teams, with an evening shift and onsite work at 81 Highland Avenue.