Patient Registration & Concierge Specialist

Clearway Pain; Bel Air (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

PTO (96 hours first year)

7 holidays

401(k) with employer match

Health benefits

Disability & Life/AD&D

EAP

Voluntary benefits

Job summary

Clearway Pain seeks a Front Desk Representative to manage patient check-in/check-out, registration, and data entry in the EMR system. You will collect payments, verify insurance details, and assist patients with forms and portal usage in a fast-paced clinic setting.

Ideal candidates demonstrate strong customer service, attention to detail, and the ability to multitask while maintaining HIPAA compliance. This on-site role includes routine training and teamwork within the care continuum.

Qualifications

• Requires High School Diploma or equivalent.
• Excellent written and verbal communication; customer service oriented.
• Ability to work with doctors, staff and the public.
• Proficient with Internet and Microsoft Office applications.

Responsibilities

• Facilitate flow of patient information and data collection at arrival.
• Register patients and handle EMR data entry and financial interactions.
• Collect copays and reconcile money daily.
• Schedule and confirm appointments; handle phone inquiries and referrals.
• Maintain waiting area cleanliness and participate in trainings.

Skills

Customer service

Written and verbal communication

Multitasking

Teamwork

Education

High School Diploma

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Clearway Pain seeks a Front Desk Representative to manage patient check-in/check-out, registration, and data entry in the EMR system. You will collect payments, verify insurance details, and assist patients with forms and portal usage in a fast-paced clinic setting.

Ideal candidates demonstrate strong customer service, attention to detail, and the ability to multitask while maintaining HIPAA compliance. This on-site role includes routine training and teamwork within the care continuum.