Healthcare Front Desk & Registration Specialist

Clearway Pain; Owings Mills (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Pay range $17–$19 per hour

PTO 96 hours first year

Holidays

401(k) with employer match

Health benefits

OT eligibility

Non-exempt hourly

Job summary

Clearway Pain seeks a Front Desk Representative to ensure smooth patient flow from arrival through checkout. You will collect demographics, assist with registration, and handle payment processing while maintaining HIPAA-compliant confidentiality.

Responsibilities include scheduling, data entry in EMR, answering inquiries, and coordinating referrals. A friendly, detail-oriented professional with strong Microsoft Office skills is ideal.

Qualifications

• High School Diploma or equivalent.
• Strong knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
• Excellent written and oral communication skills, including exceptional customer service.

Responsibilities

• Greet and assist patients; collect and verify demographic, insurance and financial information.
• Register patients and perform data entry in the EMR.
• Collect co-pays, co-insurances and past due balances; reconcile money collected.
• Schedule follow-up appointments and manage patient communications.

Skills

Communication skills

Customer service

Interpersonal skills

Attention to detail

Organization

Problem solving

Multitasking

Time management

Education

High School Diploma or equivalent

Associate’s Degree (preferred)

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Clearway Pain seeks a Front Desk Representative to ensure smooth patient flow from arrival through checkout. You will collect demographics, assist with registration, and handle payment processing while maintaining HIPAA-compliant confidentiality.

Responsibilities include scheduling, data entry in EMR, answering inquiries, and coordinating referrals. A friendly, detail-oriented professional with strong Microsoft Office skills is ideal.