Patient Experience Front Desk Registration Specialist

Clearway Pain; Elkton (MD); Presencial; USD 23.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Paid time off

401(k)

Holiday pay

Disability & Life Insurance

Descripción de la vacante

Clearway Pain is seeking a Front Desk Representative to manage patient check-in/out, registration, and data entry. You will handle insurance demographics, collect payments, and support schedules using the EMR system.

You will provide exceptional customer service, maintain HIPAA compliance, and work with clinical staff to ensure smooth patient flow and accurate records in a fast-paced environment.

Formación

• High School Diploma or equivalent.
• Knowledge of Internet and MS Office (Word, Excel, PowerPoint, Outlook).
• Excellent written and oral communication; strong customer service.

Responsabilidades

• Facilitates patient registration, check-in, and check-out efficiently.
• Collects and verifies demographic, insurance and financial information.
• Maintains confidentiality per HIPAA regulations and company policies.
• Operates EMR system for data entry and scheduling; supports patient flow.

Conocimientos

Customer service

Communication

Multitasking

Attention to detail

Time management

Teamwork

Professionalism

HIPAA awareness

Educación

High School Diploma

Associate’s Degree (preferred)

Herramientas

MS Office

Internet literacy

EMR knowledge

Descripción del empleo

Clearway Pain is seeking a Front Desk Representative to manage patient check-in/out, registration, and data entry. You will handle insurance demographics, collect payments, and support schedules using the EMR system.

You will provide exceptional customer service, maintain HIPAA compliance, and work with clinical staff to ensure smooth patient flow and accurate records in a fast-paced environment.