Patient Access & Registration Specialist

Clearway Pain; Bethesda (MD); On-site; USD 25,000 - 28,000; Full time

Job summary

Clearway Pain in Bethesda, MD is seeking a Front Desk Representative to manage patient intake, scheduling, and registration. You will greet patients, collect insurance demographics, and enter data into the EMR to ensure smooth flow of care.

The role emphasizes confidentiality under HIPAA, accurate money handling, and coordinating with clinical staff. Flexible, customer-focused individuals who can multitask and work in a team will thrive here.

Qualifications

• High School Diploma or equivalent.
• Proficient in Internet and Microsoft Office.
• Excellent written and oral communication; strong customer service.
• Ability to work independently and in a team.
• Attention to detail and organization.

Responsibilities

• Handle patient registration, check-in, and check-out accurately.
• Collect and verify demographic, insurance, and financial data in EMR.
• Assist patients with Phreesia tablets and forms.
• Schedule follow-up appointments and manage referrals.
• Answer inquiries and screen calls; greet patients.
• Maintain waiting area cleanliness and records scanning.

Skills

Customer service

Communication

Teamwork

Attention to detail

Multitasking

Education

High School Diploma

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Clearway Pain in Bethesda, MD is seeking a Front Desk Representative to manage patient intake, scheduling, and registration. You will greet patients, collect insurance demographics, and enter data into the EMR to ensure smooth flow of care.

The role emphasizes confidentiality under HIPAA, accurate money handling, and coordinating with clinical staff. Flexible, customer-focused individuals who can multitask and work in a team will thrive here.