Patient Registration & Care Access Specialist

CompleteCare; Bridgeton, Northern (NJ, KY); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and视ion

Paid time off

401(k) retirement plan

Continuing education

Tuition reimbursement

Licensure/certification reimbursement

Life and disability insurance

Flexible Spending Accounts (FSA)

Reimbursement for CPR

Discounted services

Employee recognition programs

Job summary

CompleteCare in Bridgeton, New Jersey, seeks a Practice Registration Clerk to ensure accurate patient information at check-in and deliver professional, courteous service.

You will register patients, assist with kiosk registration, verify insurance, collect co-pays, route faxes, and support HIPAA compliance in a fast-paced healthcare environment. Prior reception or cashier experience is preferred.

Qualifications

• High school diploma or equivalent.
• Minimum two years receptionist/cashier or related experience; hospital/medical terminology preferred.
• English literacy, basic computer skills, typing 45 wpm, data entry, telephone etiquette.

Responsibilities

• Registers patients for services, entering and verifying all patient demographics and billing information at time of check in.
• Assist patients with navigating the kiosk registration process
• Provides excellent customer service; greets patients politely and promptly whether over the phone or in person
• Must portray a positive, courteous, and professional manner to patients, families, visitors, coworkers and physicians
• Responsible for insurance verification of patients
• Collect co-pays
• Obtains necessary patient information and documents, signatures of consent for treatment, release of information and other forms and scans to computer
• Direct patients to relevant areas of building
• Task messages to nurses
• Sends faxes, retrieves, and routes incoming faxes
• Understands the organizations financial assistance policy and refers uninsured patients to access to care counselors
• Must be flexible with the willingness to work different shifts
• Maintains strict confidentiality regarding knowledge of all patient information (HIPAA)
• Must recognize the importance this position plays in the community and must convey a caring and professional image
• Ability to remain calm, professional, and focused on performing multiple tasks with many interruptions in a high stress, fast paced environment
• Keep areas clean and organized
• Follow CCHN policies and practices

Skills

Customer service

English literacy

Typing 45 wpm

Data entry

Telephone etiquette

Education

High school diploma or equivalent

Tools

Medical terminology

Computer literacy

Job description

CompleteCare in Bridgeton, New Jersey, seeks a Practice Registration Clerk to ensure accurate patient information at check-in and deliver professional, courteous service.

You will register patients, assist with kiosk registration, verify insurance, collect co-pays, route faxes, and support HIPAA compliance in a fast-paced healthcare environment. Prior reception or cashier experience is preferred.